FAQs

Full nutritional information and ingredient lists for our products can be found on our website here: Nutrition & Ingredients

We use Allulose and Monk Fruit sweetener to give our desserts a delicious taste, similar to regular table sugar. Allulose is a natural rare sugar which is not metabolized by the body and has no glycemic impact. Monk fruit extract is a natural, plant-based extract which is not metabolized by the body and has no glycemic impact.

Allulose is a rare simple sugar that naturally occurs in foods like figs, raisins, and even maple syrup. It only exists in small quantities, but it has a similar taste and appearance to table sugar.

Most importantly, it's not metabolized the same way as simple sugars by the body. It has been shown to have an insignificant effect on blood sugar and insulin levels, and it is only about 1/10th of the calories, at ~.4 calories per gram.

Read more about Allulose here

The FDA recently announced that Allulose does not have to be labeled as an added sugar or total sugar on any labels for manufactured goods.

Anyone can! With its low glycemic impact and low calories, allulose is great for diabetics and anyone who is cutting out sugar from their diets. It is perfect for those who are doing a low carb or keto diet.

Monk Fruit Sweetener is a natural, zero calorie sweetener. It is extracted from Monk Fruit, a small fruit, similar to a melon, from Southeast Asia. The sweetener is created by drying the monk fruit juice into a powder and is 100-200 times sweeter than regular sugar. The sweetness from monk fruit comes from an antioxidant called mogroside. Since it has zero calories or carbs, it will not impact blood sugar or insulin levels and is a perfect alternative to sugar.

All of our cookies 1-4 grams net carbs depending on the flavor while our bites are 1 gram net carb each. To calculate net carbs, look at total carbs and subtract fiber and allulose.

How to calculate net carbs

If you look at a food label, it will show the total carbohydrates in grams along with the total sugars and sometimes the sugar alcohol count directly beneath it. You have to subtract the dietary fiber and sugar alcohol from the total carbohydrates. That provides you with your net carbs.

For example, if you eat broccoli, you’ll find that 1 cup has 6 grams of carbohydrates and 2.4 grams of fiber. Instead of eating the cup of broccoli and attributing all 6 grams to your total carb intake, you subtract the 2.4 grams of fiber. That leaves you with 3.6 net carbs. Now you’re able to consume more carbohydrates.

Recommended net carbs on keto

The general recommendation for net carb intake on the keto diet is 20 grams or less per day. The number can vary based on your weight, gender, and fitness goals. You can use a macronutrient calculator to determine your specific recommendations or consult with a dietician

ChipMonk cookies are 7 WW Smart Points, and our bites are 3 WW Smart Points per serving!

Yes! All of our products use gluten free ingredients like almond flour and coconut flour. We also produce all of our desserts in a dedicated gluten-free facility, where gluten-containing ingredients are not allowed.

Most of our desserts contain butter (which is why they taste so darn good!) We do offer an equally delicious vegan chocolate chip option and our peanut butter cookie is also dairy free. We also offer a dairy-free bundle!

All of our cookies are made with almond flour. We're nut-based (mostly)!

However, the following flavors our Cookie Bites are made with sunflower seeds making them nut free: Red Velvet, CinnaBun, Chocolate Espresso, and Banana Chocolate Chip. Please note, we do produce the bites in the same facility as our cookies, so cross-contamination with nuts is possible. We recommend that anyone with a life-threatening allergy to nuts not consume our products.

If kept in their packaging, our freshly baked cookies and cookie bites last 6-8 months from the day of production. We recommend you keep your cookies in the fridge to give them an extended shelf life and flavor.

The best way to tell if a cookie is bad or spoiled is to smell and look at it. Discard it if it has an off smell or appearance or if you see any mold.

To give our Customers the best low carb products, we have to use unique, high-quality ingredients like almond flour and monk fruit extract. Unfortunately, these ingredients cost 5-10 times more than their unhealthy counterparts: wheat flour and sugar. To cover the higher costs, we have to charge more, but we are constantly seeking ways to more efficiently source our ingredients so we can pass those savings down to you.

Yes we do! We currently ship anywhere in the United States (including US territories), but we do not ship internationally at this time. We ship with USPS First class and Priority Mail and UPS Ground Shipping. In most cases, orders are delivered within 3 business days once shipped. We try to ship out your order as soon as possible though, due to high volume, some orders may be delayed a few days to give us time to bake more of our delicious fresh cookies.

Shipping fees are based on distance from our Houston headquarters and the weight of your orders. These are automatically calculated based on quoted rates from mail service providers. Please note, we do offer free shipping on ALL orders over $60.

We would love to work with you for your next event! Unfortunately, the only product we sell are our cookies and cookie bites. We do not make custom desserts or cakes. Depending on the size of your event, we may be able to offer you our cookies and bites at wholesale prices. Please message us via our contact form or email us directly at info@chipmonkbaking.com and we can work through the details.

Yes we do. For large wholesale orders, we offer discounted pricing so retailers can resell our products at a profit. If you’re interested in a potential partnership, please message us via our contact form or email us directly at info@chipmonkbaking.com and we’ll reach out with more details.

You can also purchase our products wholesale via several online channels (e.g., Faire, Abound, Mable) by visiting this page

We bake our desserts in our own dedicated gluten-free commercial bakery in Houston, Texas. Our bakery has a Food Permit issued by the City of Houston Health Department, and we operate with a Food Manufacturers License issued by the Texas Department of State Health Services.

We don't accept returns, but we have a money-back guarantee (up to $40!) in case you don't absolutely love ChipMonk desserts. We understand some people are hesitant to order snacks without sampling them first. That's why, if you don't like them, we send your money right back!

Let's find it! You will receive an email with tracking once your order ships. Didn't receive it yet? Please send your order number to ali@chipmonkbaking.com and we'll send an update right away.

Our products should be kosher (they contain no meat and the butter is from cows), but they are not certified as kosher by an independent 3rd party. We’re still a very small company and have not been able to afford kosher certification yet.

Here at ChipMonk, we have a 100% Money Back Guarantee (up to $40).

We are confident you will love our products as much as we do! However, if your order doesn’t meet your standards for any reason, please email us at info@chipmonkbaking.com, and we'll be happy to refund you.